Privacy Policy

Last Updated: October 7, 2026

Snelling, LLC ("we," "us," or "our") operates the ComputeSDK platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Company name (if applicable)
  • Password (securely hashed)

Usage Information

We automatically collect information about how you use our Service:

  • Log data (IP addresses, browser type, pages visited)
  • Device information (operating system, device type)
  • Service usage metrics and performance data
  • API usage and call patterns

Content and Code

We collect and process:

  • Code and applications you develop using our platform
  • Configuration files and deployment settings
  • Support communications and feedback

Connected apps

When you connect an app to your account (such as ChatGPT, Codex, or another MCP client), we collect and store:

  • Your account identifier, email address, and name
  • The organization you choose to connect
  • The permissions you grant the app
  • Connection and token records

We also keep an audit log of consent, sign-in, and token events, which includes IP address and user agent.

What connected apps send us

Connected apps send us the tool calls they make on your behalf (for example, create a sandbox, run a command, or write a file). When you use the ChatGPT or Codex app, OpenAI may also share basic request information (such as IP address and approximate location) and a summary of the request's context, under OpenAI's own policies.

CLI and API

When you use the ComputeSDK CLI or API, we store device-login records, API key metadata (never the full key after creation), and records of the requests made with them.

Sandboxes and Actions

When you run workloads on ComputeSDK, we store the commands you run (including the command text), output sizes, files you write, processes you start, preview URLs, CI workflow runs, logs and artifacts, and vault secret names and metadata. Secret values are encrypted and can only be revealed if you marked them as revealable.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve the ComputeSDK platform, including running your sandboxes and CI jobs, placing them on compute providers or the compute market, and billing your organization
  • Account Management: To create and manage your account and authenticate users
  • Communication: To send service updates, security alerts, and support messages
  • Analytics: To understand usage patterns and improve our services
  • Security: To detect, prevent, and address technical issues, security threats, and abuse
  • Support: To investigate and respond to your support requests
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Sandbox and compute providers

Your workloads run on third-party compute providers (for example Blaxel, Tensorlake, Namespace, Vercel, and Freestyle, among others in your organization's provider order). Your code, commands, and files are processed on their infrastructure.

Compute market sellers

When you choose the compute market, your workload runs on infrastructure offered by third-party sellers. Your provider credentials are never given to them.

OpenAI

When you use the ChatGPT or Codex app, tool results from your requests are sent back to OpenAI to answer your request, under OpenAI's policies.

Service Providers

We share information with the third-party infrastructure providers that run our platform:

  • Vercel (hosting and request handling)
  • Neon (primary database)
  • ClickHouse Cloud (telemetry and analytics storage)
  • Stripe (payment processing for billing)
  • PostHog (product analytics)
  • Resend (transactional email)

Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal processes or government requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security monitoring and updates

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information while your account is active. Retention periods by category:

  • Account data: retained until you delete your account or organization
  • OAuth consent and token records: deleted when you disconnect the app
  • OAuth audit log (consent, sign-in, and token events): retained indefinitely for security and audit purposes
  • Sandbox records and command history: retained indefinitely, including records of destroyed sandboxes
  • Actions run logs and artifacts: accessible for 30 days after the run
  • Benchmark and telemetry events: retained 180 days in our analytics database

To request deletion of any of this data, contact us at support@computesdk.com.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at support@computesdk.com.

You can also manage some data yourself:

  • Disconnect a connected app at any time under Org settings → Connected apps, which ends its access immediately
  • Revoke API keys under Settings → API keys
  • Delete an organization you own from its settings (this is permanent and deletes its data)
  • Request deletion of your account by emailing support@computesdk.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve our services

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Making reasonable efforts to notify you of material changes (for example, by email or an in-product notice)

Contact Us

If you have any questions about this Privacy Policy, please contact us: