Privacy Policy

Last Updated: January 15, 2025

Snelling, LLC ("we," "us," or "our") operates the ComputeSDK platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

Account Information

When you create an account, we collect:

Email address
Name
Company name (if applicable)
Password (encrypted)

Usage Information

We automatically collect information about how you use our Service:

Log data (IP addresses, browser type, pages visited)
Device information (operating system, device type)
Service usage metrics and performance data
API usage and call patterns

Content and Code

We collect and process:

Code and applications you develop using our platform
Configuration files and deployment settings
Support communications and feedback

How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To provide, maintain, and improve the ComputeSDK platform
Account Management: To create and manage your account and authenticate users
Communication: To send service updates, security alerts, and support messages
Analytics: To understand usage patterns and improve our services
Security: To detect, prevent, and address technical issues and security threats
Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Cloud infrastructure and hosting
Payment processing
Analytics and monitoring
Customer support tools

Legal Requirements

We may disclose your information when required by law or in response to:

Valid legal processes or government requests
Protection of our rights, property, or safety
Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your personal information:

Encryption of data in transit and at rest
Access controls and authentication
Regular security monitoring and updates
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except for information we are required to retain for legal or regulatory purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal information
Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze usage patterns
Improve our services

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending you an email notification for material changes

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]