Terms of Service
ComputeSDK Terms of Service
Last Updated: January 15, 2025
If you signed a separate Order Form to access ComputeSDK with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Order Form applies to your use of the Product.
This Agreement is between Snelling, LLC and the company or person accessing or using the Cloud Service. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
If you are accessing or using the Cloud Service on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
Framework Terms: This Order Form incorporates and is governed by the Framework Terms, which consists of the Key Terms below and the Common Paper Cloud Service Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page below will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.
Cloud Service: ComputeSDK provides a cloud-based development platform and SDK for building and deploying applications.
Order Date: The Effective Date
Subscription Period: One month
Cloud Service Fees: Certain parts of the Product have different pricing plans, which are available at ComputeSDK's pricing page. Customer will pay Snelling, LLC the applicable Fees based on the Product tier and Customer's usage. Snelling, LLC may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.
Payment Process: Customer authorizes Snelling, LLC to bill and charge Customer's payment method on file monthly for immediate payment or deduction without further approval.
Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.
Use Limitations: Customer may not use the Cloud Service to develop applications that violate applicable laws, infringe third-party rights, or engage in malicious activities including but not limited to cryptocurrency mining, distributed denial of service attacks, or unauthorized data collection.
Technical Support: Snelling, LLC provides technical support through documentation, community forums, and email support for paid plans. Enterprise customers receive priority support with guaranteed response times.
SLA: Snelling, LLC will maintain 99.9% uptime for the Cloud Service, measured monthly, with service credits available for outages exceeding this threshold.
Professional Services: Not applicable
Key Terms
Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.
Provider: Snelling, LLC
Effective Date: The date Customer first accepts this Agreement.
Governing Law: State of Delaware, United States
Chosen Courts: The courts (whether state, federal, or otherwise) located in Delaware, United States.
Covered Claims:
- Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon a third party's intellectual property or other proprietary rights.
- Customer Covered Claims: Any action, proceeding, or claim (1) that the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon a third party's intellectual property or other proprietary rights; and (2) arising from or relating to Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).
General Cap Amount: 1x the fees paid or payable by Customer to Snelling, LLC in the 12 month period immediately before the claim.
Increased Claims: Breach of Section 3 (Privacy & Security), Breach of Section 10 (Confidentiality), and Provider's indemnification obligations.
Increased Cap Amount: 2x the fees paid or payable by Customer to Snelling, LLC in the 12 month period immediately before the claim.
Unlimited Claims: Customer's breach of Section 2.1 (Restrictions on Customer) and either party's breach of Section 12 (Confidentiality).
Additional Warranties: Snelling, LLC warrants that the Product, when used as authorized by the Agreement, does not and will not infringe or misappropriate anyone else's copyright, trademark, or trade secret.
Notice Address:
- For Snelling, LLC: [email protected]
- For Customer: The main email address for Customer's account
Attachments, Supplements & Modifications
DPA: Snelling, LLC's Data Processing Agreement is available at [URL] and incorporated by reference for customers subject to GDPR or other applicable data protection regulations.
Security Policy: Snelling, LLC will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.
Insurance Minimums: Not applicable
Changes to the Standard Terms: None
Standard Terms
The complete Standard Terms are incorporated by reference and can be found at: Common Paper Cloud Service Standard Terms Version 2.1
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]